This policy explains how Continueneed website and related applications (the “Site”, “we” or “us”) collect, use, share, and protect the personal information that we gather through this Site or different channels. Continueneed has established this Site to connect users needing food or grocery items with riders from affiliated restaurants or shops for delivery to desired locations. This policy also applies to any mobile applications we develop for use with our services on the Site. Please read below to learn more about our information policies. By using this Site, you agree to these policies.
How Information is Collected
Information Provided by Web Browser
We collect personal information such as your name, contact number, mailing address, and email address. Our app may also fetch your location information to provide optimal service. Like many other websites, we record information that your web browser routinely shares, including your browser type, language, software and hardware attributes, date and time of your visit, the web page you came from, your IP address, and the geographic location associated with that address. This data is typically anonymous and collected on an aggregate basis.
Personal Information You Provide
To use our service, you must create an account on our Site. To establish your account, we will ask for personally identifiable information, including your name, phone number, and email address. We may also collect demographic information, such as your zip code, and allow you to submit additional information that will be part of your profile. It’s up to you to decide how much information to share. You can review and revise your profile at any time.
Payment Information
To make online payments for our services, you will need to provide your bank account, mobile financial service (MFS), debit card, or credit card information to the Continueneed platform.
Cookies and Tracking Technologies
Session and Persistent Cookies
Cookies are small text files placed on your computer by websites you visit. We use both session and persistent cookies to track our users and the services they have elected. Session cookies are deleted after you leave our website. We use data from session cookies to enable features on our Site, understand user interactions, and monitor aggregate Site usage. Business partners may place cookies on your computer to assist in analyzing usage data but are not allowed to collect personal information except as necessary for the services they provide.
Web Beacons
We may use web beacons or similar technologies to track the effectiveness of our communications.
Advertising Cookies
We may use third parties, such as Google, to serve ads related to our website. These parties may use cookies to identify relevant ads based on your recent visits, limit the number of times you see an ad, and measure ad effectiveness.
Google Analytics
We may use Google Analytics or a similar service to gather statistical information about visitors to this Site. This is done anonymously, and we do not attempt to associate anonymous data with your personally identifiable data.
Gamified Policy
Points System
Users can earn points through engagement with the app, such as posting content, sharing tips, and participating in challenges.
Rewards
Accumulated points can be redeemed for rewards, including discounts and exclusive access to features.
Leaderboard
Users can view their rankings within the community, fostering a positive and competitive environment.
Abuse of System
Any fraudulent behavior related to points or rewards may result in account suspension or termination.
Data Protection
We take reasonable measures to protect your information from loss, theft, misuse, and unauthorized access. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, please contact us
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